Program Background & Objectives
The art of portraying a poised, culturally sensitive and confident image in today’s demanding business atmosphere is a critical and vital skill in business. It is one every professional should cultivate to be successful.
Etiquette is a code of polite conduct based on social acceptance and values. When you know the rules of etiquette for any given situation, it increases comfort, confidence and competence, including the ease and comfort of the people around you, that you may meet in the workplace or in your personal relationships.
It includes good manners which are polite behaviors that reflect an attitude of consideration, kindness and respect for others.