Introduction
Emotional Intelligence (EI) underlies our self-awareness, empathy, leadership, and resilience. This Emotional intelligence program will provide participants with honest awareness of themselves and how their behavior impacts others. It will also focus on how emotional Intelligence can support people focused leadership, helping participants learn how to build stronger teams , handle conflict more effectively and increase engagement across their organization.
What we cover
- Introduction to Emotional Intelligence
- Understanding Emotional Intelligence for leadership
- What is self awareness ? Having the right mindset to lead others.
- Understanding key skills to manage your emotions
- Understanding the key skills to be an effective team leader.
- Understanding different leadership styles and your own personal leadership style that works for you.
- Understanding the key skills in Emotional Intelligence to deal with conflict, good decision making and building resilience.
- Understand how to communicate effectively to get desired results.
- Understanding the relationship between EI and Performance
What participants will gain
- Understand what Emotional Intelligence is and why it’s important
- Learn about the science of emotions, and how emotions influence decisions, behavior
- and performance.
- Evaluate the strengths and weakness of different leadership styles.
- Learn how to the build the right emotional Intelligence into their leadership style.
- Be able to relate more effectively with their colleagues and others
- Be informed about key EI skills to help with conflict handling, increase resilience and making better decisions.
- Know how to communicate in an emotionally intelligent way
- Understand how to demonstrate empathy in a wide range of situations
- Be aware of how their emotions affect their behaviour and performance
- Have capacity to effectively handle difficult conversations
- Ability to show resilience in all situations
- Have capacity to facilitate emotions that drive high performance in others.