Executive Presence: Increasing Your Impact With Persuasion and Power
Recent research has shown that Leaders are made and not born.
Corporate training courses
Our full portfolio. Every programme can be delivered in-house and tailored to your organisation.
Showing all 20 courses
Leadership Masterclass: John Maxwell Critical Leadership Skills
The key driving force to achieving competitive performance lies in the behavior of senior people in that organization.
Emerging Leaders Programme: Leading and Managing High-Impact Teams
Emerging leaders often transition from individual contributors to team managers, where success depends on their ability to inspire, align, and sustain high performance.
Team Leadership Masterclass: Orchestrating High Performance Teams
We have all had good and bad team experiences. Some of our best experiences are characterized by an energized team that is committed to an engaging common purpose.
Leading With Emotional Intelligence
Emotional Intelligence (EI) underlies our self-awareness, empathy, leadership, and resilience. This Emotional intelligence program will provide participants with honest awareness of themselves and how their behavior impacts others. It will…
Cultural Intelligence and Inclusive Leadership
The modern workplace is a tapestry woven from diverse backgrounds, experience and cultures. People want to feel included, be treated fairly, valued and respected.
Change Management: Managing Business, Organisational and Leadership Challenges
Leadership is a critical determinant of organizational effectiveness.
Ethical Conduct in the Workplace
True ethics means holding oneself to the highest level of ethical behavior, because you want to-not because not because you are afraid of getting caught or punished. Business ethics on the other hand, is a body of moral principles or…
Relationship Management Masterclass
Relationship management is about creating and maintaining robust relationships with all the stakeholders in a business. Many organisations often times take existing customers for granted. The focus and resources are usually on attracting…
Customer Acquisition and Retention Strategies
Given growing competition and today’s tough business environment , an organization's ability to strategically market its products and services, achieve strong positioning in the marketplace, acquire new customers, retain existing ones,…
Fundamentals of Sales and Marketing
Today, as competitive pressures increase, marketing and selling skills have never been more highly valued. It is the sales professionals who shape and implement marketing strategy that contribute directly to the business.
Time Management and Personal Effectiveness
Each day we are bombarded with an overwhelming amount of information, asked to make hundreds of decisions, required to juggle countless projects and expected to meet numerous personal demands.
Customer Service Excellence
In today’s environment where product differentiation can be difficult, and basic service is considered a “given”, it is those companies or businesses that strive for customer service excellence in other words to delight their customers-…
Customer Experience Management
Customer experience management is now seen as vital to every brand’s success.
Customer Experience for Contact Centre Agents
Customers are the backbone of any organization. The importance of customer satisfaction cannot be overemphasised because customers are the drivers of a business.
Business Telephone and Email Etiquette
Employees usually convey their feelings and attitudes during phone conversations or email correspondence with customers. In other words, the things they say and the way and manner they say them or the way they communicate in writing,…
Communication and Interpersonal Skills for Managers
Communication is fundamentally linked to managerial performance.
Presentation and Writing Skills
Communication in the workplace is increasingly done via the written and spoken word. With different perspectives, personalities and priorities it is no wonder that communicating effectively can be a challenge
Elocution and Grammar
All professionals can increase their personal brand and reputation with excellent speaking and writing skills.
Social and Business Etiquette Masterclass
The art of portraying a poised, culturally sensitive and confident image in today's demanding business atmosphere is a critical and vital skill in business. It is one every professional should cultivate to be successful.
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We design bespoke programmes around the capability gap you are actually trying to close. Tell us about your team and we will put a proposal together.